More flights cancelled as Heathrow Terminal 5 chaos enters fifth day

British Airways has cancelled a further 27 domestic and short haul return flights today as the chaos continues at Heathrow Terminal 5.

In a statement, British Airways chief executive Willie Walsh said the luggage problems had been rectified, although thousands of bags are still in the terminal waiting to be returned to their owners.

He said: “The baggage system is now generally working well.  From time to time problems have developed that were not encountered during the extensive trials. These issues are being addressed as they arise by a team of engineers and IT specialists from BAA and BA.

“A backlog of undelivered bags has built up. This backlog is not affecting the day-to-day operation of the baggage sustem, and we are making every effort to reunite delayed bags with their owners.”

BA will work towards operating a full service in the next few days.

All longhaul flights will operate as planned today.

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