Scottish travel agents are concerned that International Air Transport Association’s new e-ticket regulations will set businesses back “20 years”.
Scottish Passenger Agents Association council member Aman Kohli said the change in the rules which is designed to make airline ticketing paper free is set to cause confusion. He said many of the world’s more obscure airlines are yet to sign up to the agreement meaning agents may have still have to issue paper tickets.
He added: “In places like the Far East a lot of the carriers don’t have e-ticketing facilities, we’re going to end up having to buy a separate ticket from them which they’ll end up sending to you.
“It is like we are going back by 20 years when we used to hold airlines tickets stocks.”
An IATA spokesman said as of the beginning of March this year 88% met were interline e-tickets.