Tui’s head of retail and cruise businesses has called on the government to tackle fake holiday sickness claims and cut APD.
Tui UK & Ireland distribution and cruise director Helen Caron said: “It’s essential the government recognises the importance of our industry and the travel trade continues to prosper.”
She described APD as a “tax on families” making it more difficult for many to take a holiday.
“I’m also calling on the government to close the loopholes that allow some people to make unscrupulous (sickness) claims which will lead to a rise in prices of holidays for the consumer,” she added.
Speaking at a dinner hosted by the Institute of Travel and Tourism (ITT) last night, Caron also said it was “a national scandal” that there were twice as many chief executives called John than women in equivalent roles altogether.
“It’s not good enough and it needs to change,” she said.
Tui’s website is on target to reach 220 million visits this year, with more than 50% of sales made online.
But Caron said it was about “bricks and clicks” working together for the business.
“Our next generation of shops brings holidays to life”, she said.
“Virtual reality can create immersive experiences on the high street. It’s the future of retail.”
This year’s ITT Conference takes place in Sorrento on June 12 – 14.