Carnival Cruise Line in the US is to pay travel agents commission on future cruise credits applied to new bookings.
The change means that the line will pay commission on the full value of a cruise in which a passenger uses a future cruise credit to pay for part or all of the sailing.
The new deal, which came into force on new bookings from yesterday, calculates commission based on the value of the cruise prior to the application of the future cruise credit.
Previously, the line calculated commission on the price of the cruise after a future cruise credit was applied.
The new commission scheme is designed to add incremental earning opportunities for agents.
The new arrangement applies in the US only and it is not know whether the initiative will be extended internationally.
Carnival Cruise Line sales and trade marketing vice president Adolfo Perez said: “Our team is always listening and looking for ways to offer the best sales and service support we can to travel agents and this commission enhancement is a reflection of that goal.”
“We value the hard work travel agents put into booking their clients, which is why we’ve increased the commission for these types of bookings.”