Loganair has opened online check-in for flights on Friday as the carrier starts operations in its own right after nearly quarter of a century operating under franchise agreements with other airlines.
A number of developments are being introduced to accompany its launch of services under its own brand as Scotland’s airline.
Online check-in now opens four days before each flight, offering passengers the opportunity to check-in far earlier than ever before.
Customers can visit the airline’s website to check-in up to 60 minutes before a flight’s scheduled departure time.
Check-in will continue to close 30 minutes before departure for flights in the Scottish Highlands & Islands, as today.
It will also be possible for travellers to use boarding cards on their mobile devices, saving the need to print a boarding card in advance due to an arrangement with Highlands & Islands Airports.
Passengers on flights departing from airports including Glasgow, Aberdeen, Edinburgh and Manchester can already use boarding passes on their mobile devices.
Loganair check-in at Highlands & Islands airports will now open earlier for mid-morning, afternoon and evening flights.
Desks will be available from 90 minutes before flight departure instead of the previous one hour. Security check-points at Kirkwall and Stornoway will both be opening earlier to enable passengers to go through security at a time of their choosing rather than needing to wait for calls and queue up to clear through the security search point.
Customers at boarding gates for Loganair flights will also no longer need to show photo ID before boarding their flight.
If checking in a bag at the check-in desk, it will continue to be a requirement to produce photo ID for security reasons.
Where passengers have an onward flight with another airline after their journey with Loganair, the next airline may also require photo ID under its policies.
Operations director Maurice Boyle said: “We’ve spent a lot of time looking at every aspect of the customer’s journey with Loganair, and working out how we can make travel more convenient and straightforward.
“The ability to check-in online earlier, use boarding cards on mobile phones and the removal of ID checks at boarding gates are all designed to make our customers’ journey through the airport much easier than today.
“We are confident that this will make a refreshing change for each and every customer and reinforces Scotland’s airline’s commitment to providing the highest standards of service.”
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