ABC Holiday Extras has frozen prices on its 1999/2000 travel insurance launched this month.
Managing director Stephen Lawrence said the company has been able to hold prices by appointing local emergency assistance companies in Spain, Portugal, Greece, Turkey and Cyprus this year.
“When assistance is needed, it is provided by local experts who react faster and provide better service,” said Lawrence.
He added that costs have also been contained by switching to telephone claims handling, where clients call a free-phone number to register a claim rather than filling in a form. “The teleclaims service has helped cut the paperwork and allows us to process simple claims by return,” he said.
ABC Holiday Extras’ single-trip insurance costs £10.95 net for 17 days Europe, or £23.71 for the US/Canada. Annual cover costs £59 per person including insurance premium tax and 25% commission. ABC also offers a low-cost economy insurance. Premium is £8.74 net for 17 days Europe, or £22.98 for the US/Canada.
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