Thomas Cook is opening a new office in Palma, Mallorca – its most popular holiday destination.
To make room for its growing operations on the island, the new office will employ close to 700 people, creating around 325 new roles – adding to the 375 existing Thomas Cook staff in Mallorca already.
Thomas Cook employees will begin to move into the new building from February 2018, completing the move from its existing premises – on one floor of another building – in March.
The group has German airline, Condor, Thomas Cook Airlines Scandinavia and recently announced a new airline, to be based in Palma, called Thomas Cook Airlines Balearics – which begins flying in spring 2018.
A spokesman said the move was “not because of Brexit” but added that it was “not unhelpful” with it having applied for an Airline Operator Certificate (AOC) in Mallorca.
Thomas Cook first established a base in Mallorca in 2007, for a number of its centralised services. Palma is home to Thomas Cook’s Connected Services team which provides year-round 24-hour support for holidaymakers. Thomas Cook’s in-destination inbound agency, which arranges its personalised holiday offer across Spain and Portugal, is also based in Palma, along with a range of other functions which support its operations in Europe.
The new roles will be created over the coming months as the office takes on responsibility for further services it provides to the rest of the Thomas Cook Group. The new roles, primarily in financial support, are being created as part of Thomas Cook’s decision to establish Palma as its Group Financial Shared Service Centre because of Palma’s central location within Europe and “an abundance of skilled professionals”.
Group CEO Peter Fankhauser said: “Our new office in Palma is a great example of how we can work smarter to bring expertise together in one place and provide a high-quality service to all of Thomas Cook and its customers. This fantastic new building will let us grow our already sizeable presence and reaffirms our commitment to Palma. I look forward to visiting again when we have fully moved in.”