News

Under-fire TravelRepublic launches travel protection scheme

Online retailer TravelRepublic has unveiled a consumer financial protection scheme for customers who book after January 1.

According to the TravelRepublic, website The Total Financial Protection initiative provides customers with 100% refund in the event of the corporate failure of their travel provider.

The website reminds customers that each element of their holiday is separate and as such is covered by separate financial protection.

The wording of the scheme also stresses that Travel Republic does not provide package holidays.

The site also claims the financial protection is ‘100% free of charge’.

Travel Republic was unable to comment but the launch of the scheme comes just weeks after the Civil Aviation Authority issued legal proceedings against the retailer and director Kane Pirie.

The legal proceedings are over breaches of CAA guidelines. Pirie is scheduled to appear in court in February.

By Linda Fox for Travolution

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.