Attraction World has put nine members of staff in its sales and product teams under consultation.
The roles affected include five business development managers and head of sales, Simon Garrido.
Garrido joined the business last November having previously worked as head of trade sales at Monarch before its collapse.
Group chief executive Paul Stobbs said there would only be a “handful of redundancies”.
Stobbs said: “A review of the most effective ways of working with our strategic partners has necessitated us entering into a period of consultation with employees within our sales and product teams.
“We are hoping to complete this period of consultation over the next week or so but there is a risk that a handful of employees may face redundancy at the end of this process.
“This is in no way a reflection of the efforts of these individuals to drive forward the activity of the business – simply a reflection of current business needs. We thank all those affected in the process for their continued support and commitment and hope that we can move forward with the process as smoothly as possible.
“We remain committed to providing fantastic levels of service to our industry partners and we will continue to invest in our technology platform, ensuring that we remain at the forefront of providing gate-ready tickets to the world’s major theme parks and attractions.”
The theme park and attraction ticket specialist completed a £6.9 million management buyout in 2010 after its senior management team including then managing director Paul Stobbs and sales and marketing director Tony Seaman secured external investment.
It was founded in 1996 and developed its own e-ticketing system for a number of partner theme parks.