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New generation of travel agents graduate

An annual graduation ceremony has been held for students attending a training academy run by The Appointment Group (TAG) in collaboration with Travelport.

The academy educates travel executives and provides tailor-made professional training to fast-track the careers of trainees to an advanced level of travel industry knowledge.

Courses cover product experiential days, classroom, online training and work experience.

Trainees can take the first steps in their careers as fully trained travel executives on completing the two-year course.

The Travelport Training Collaboration together with the TAG Training Academy is training partnership to advance GDS frontline knowledge. It was originally launched in the UK and more recently in the US.

The collaboration between Travelport and TAG is focused on developing advanced user expertise to maximise growth of GDS bookings for ancillary and air and ensure increased value for travel agencies.

Travelport provides locally delivered training for the TAG Academy and awards a certificate of completion for Travelport Galileo and Apollo advanced professional users.

The course is delivered in both TAG offices in London and Los Angeles.

Travelport northern Europe managing director, Paul Broughton, said: “Travel technology is significantly changing the way travellers search, book and consume travel. Agents need to embrace this evolution and be part of it.

“For Travelport, being an active participant in the education of the new generation of travel agents is very important, and our partnership with TAG allows us to play a fundamental role in shaping the future of our industry.”

TAG training and development manager, Lesley Adams, added: “In an industry that continues to evolve at an incredible speed, technology is at the core of improving the experience of selling, buying and managing travel.

“We’re proud to leverage Travelport’s leading edge technological innovation within our tailor-made professional training in order to fast-track the careers of the travel executives/tour specialists of the future.”

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