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Cruise agency collapses with 4,000 forward bookings

A specialist cruise agency has collapsed with 4,000 forward bookings.


G&B Travel, which used the trading name Gillett Travel, ceased trading on September 11 and can no longer meet its future liabilities.


ABTA is advising customers of the travel agency, which was based in Horwich, Bolton, to contact the cruiselines they are booked with. The agency sold all of the UK’s major cruise operators’ product.


Complete Cruise Solutions, Royal Caribbean International, Celebrity Cruises and Azamara Cruises have all confirmed they are contacting customers who have booked through the agency and are taking over the bookings.


Retail claims are being handled by ABTA’s claims handling partner CEGA.



  • ABTA number: 30881
  • ABTA claims reference: AB8999
  • Claims period closes: March 11 2010. All claims and supporting documentation must be received prior to this date
  • Contact: The ABTA Claims enquiries office on 01202 596 699 or abtaclaims@cegagroup.com

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