News

Eurostar suspended as travel chaos continues

Eurostar has suspended its services for a third day as snow brings further disruption to people heading off for the Christmas getaway.


Eurostar has launched a review after train breakdowns over the weekend saw thousands of passengers stranded in the Channel Tunnel and more than 55,000 travellers stranded. The company said it will announce at 6pm today when it hopes to  resume services.

A statement on the Eurostar website said: “We strongly advise passengers whose travel is non-essential to change their booking to a later date or claim a refund on their tickets.”


The company is offering travellers who suffered major delays on their train services £150 compensation per passenger in addition to a refund on their tickets and a free return ticket.


Flybe has increased capacity on its services and has laid on larger aircraft from both Birmingham and Southampton to Paris Charles de Gaulle airport for the next four days.


Easyjet is warning customers to check its website for departures after 100 of its 1,000 flights across were cancelled today.  


Easyjet spokesman Andrew McConnell said: “Passengers should be aware, given this is a busy time of year, there is little availability over the next few days, so passengers whose flights have been cancelled today may not be able to transfer on to flights for a few days.”


Meanwhile, hundreds of people were stranded at Manchester Airport last night as snow storms hit the city and flights were grounded due to the weather conditions.


A statement on the Manchester airport website said: “There have been difficult weather conditions across Europe and in the USA, which have resulted in passengers experiencing delays and cancellations across the transport network. This is likely to continue during the run up to Christmas.”


“We are continuing to clear the runway, stand areas and taxiways of snow to keep the airport open. Extra staff have been on shift this weekend to assist both in the terminals and on the airfield and the airport is prepared to tackle further snowfall. We are continuing to clear the backlog in conjunction with our airlines, to get our passengers to where they need to be for Christmas.”


Severe weather may mean further delays for flights across Europe.

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.