Ace has revealed details of breakout sessions for delegates at the UK Cruise Convention 2011 in Southampton.


The sessions will take place on two of the ships due in port for the event, Cunard’s Queen Elizabeth and P&O Cruises’ Aurora on Thursday, May 5.


Each session will take place on each of the ships and delegates will choose two of the four and on which ship they would like to attend them.


Ace director Flo Powell said the session on sales skills was the most requested by delegates last year and those on destinations tie in with training modules that the association will launch this spring.


Breakout Session 1: Behind the scenes


Learn all about what your customers can expect from the onboard experience from the hotel directors of Queen Elizabeth and P&O Cruises’ Aurora. Powell said: “This is a unique and exclusive opportunity for agents to hear from the onboard staff.”


Breakout Session 2: Sales tips


Ace trainers Debbee Dale and Gary Grieve, Cimtig chairman and founding director of Capela, will deliver an interactive training session on effective sales and marketing techniques.


Breakout Session 3: Europe and transatlantic


The Mediterranean and northern Europe are the top two cruise destinations for the British market and northern Europe is now more popular than the Caribbean.
River cruising has also been included in this session as well as popular transatlantic voyages from the UK to the US.


Breakout Session 4: Pole to Pole and Australasia


Learn about the coldest and the hottest cruise destinations.







Ace in the Pack


The card on this page is one of six we’ll be posting on Cruise Convention preview stories. The letters on the cards form a cruise-related word – find it and you could win one of a huge bag of prizes, courtesy of Ace operator members