An upgraded online booking engine for long-haul flights and hotels has been introduced by The Holiday Team.
The new Travel Planner flight search complements an existing point-to-point booking engine with new functionality which includes both open-jaw and multi-sector options.
Agents can now use the Travel Planner to book a stopover en-route and return from a different city. A new hotel-only facility provides immediate availability offered on up to 60 preferred properties in any given destination.
The restyled site is based on feedback from agents and is geared towards making it easy to sell flight-only, hotel-only and flight/hotel together, with more information on special offers and clear commission details.
Rajan Sawhney, sales director for the Southall Travel owned company, said: “We’ve held a number of sessions with different agents to understand their frustrations with booking long-haul travel.
“We’ve spent time with our online development team to feedback agents’ comments so we created a robust site which reflects the way they want to search and book.”