Warner Leisure Hotels have followed sister brand Butlin’s by suspending breaks until mid April.
The hotel chain, part of Bourne Leisure which also owns Haven, said it would not be operating short breaks at its properties from March 20 until April 16 following the recent government advice to avoid unnecessary social contact and avoid bars, clubs, theatres, restaurants and large gatherings.
In a statment this morning, the company said: “We recognise the situation of COVID-19 (Coronavirus) is unsettling and we want to reassure you we are closely monitoring the situation and following government guidance.
“In response to the most recent Government guidance, we have made the decision to postpone all breaks at all Warner hotels between 20 March and 16 April 2020. Guests booked on these breaks should not travel to Warner.”
The company said it was “working hard” to reschedule breaks to later in the year and said it would be in touch with customers about rebooking.
It said there was no need for customers to get in touch immediately. The full value of existing bookings has been automatically moved into a hold account.
Clients who rebook will receive a £100 voucher per room to spend at their hotel in the next 12 months or have a full refund.
“We will contact you as soon as we can to ask which option you prefer. This may take us a number of weeks due to the volume of guests impacted by this situation. There is no need to contact us today,” said the company in a statement.
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