News

Passengers encouraged by airline to ‘shape future of travel’

German budget carrier Eurowings is calling on travellers to suggest changes to shape the future of post-coronavirus travel.

The Lufthansa Group airline is using the current “de facto flight ban” to seek ideas.

The carrier wants to “redesign the future of travel” together with its customers.

“After weeks of isolation, they want to reunite with their families, friends and colleagues, and their well-deserved holidays should also be within reach again,” Eurowings said.

“Eurowings invites customers and business partners to join forces to shape the future of travel.

“Whether new products and services on board, changed ground processes at check-in at airports or innovative online services in the customer app – all new ideas and wishes are welcome and will be examined by Eurowings.”

Chief executive Jens Bischof said: “As challenging as the current phase is, we are using the de facto travel ban to make Eurowings even more customer-friendly for the period after the corona crisis and to position the airline as a strong and popular brand.

“The innovation challenge is only one of many measures on this path.”

The airline is looking for ideas to be submitted online by Wednesday (May 13).

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.