The boss of Thomas Cook has hinted at a new round of job cuts as part of a strategic review due to be unveiled in November.
Chief executive Harriet Green, who joined in the summer from Premier Farnell, told The Times on Saturday that one of her priorities would be “removing some of the walls, silos and barriers” that permeate the travel group, particularly in its UK business.
Following a brief trading statement on Friday, she was reported as confirming there would be changes to the top tier of 120 managers, of whom 15 report directly to her.
Green revealed that she was considering “how we can streamline and manage differently”.
She said: “Some will come to their own conclusions about seeking new pastures and perhaps joining other travel companies, some will need nudging and some will be excited about the challenges ahead and the part they can play.
“Silos just create cost and confusion and mismanagement. What we’ve found has confirmed the view we reached during our due diligence, that this is a target-rich environment.”
Despite impending staff and structural changes, Green said she saw her role as a “stabilising force” after 12 months of upheaval and “bringing a big energy to address the issues”.
She said she was “truly amazed” at the resilience of the Thomas Cook brand despite its financial woes.
“This year, more than 22 million people will have holidayed, flown or enjoyed an experience with us. It’s an extraordinary number,” Green said.