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Royal Caribbean creates wearable agent training technology

Royal Caribbean International has created new wearable technology to train agents on the offerings on board it’s newest ships.

The line has partnered with tech expert Jason Bradbury to create a new video for agents which is built into a pair of glasses and shows them the facilities on board Quantum (launching in November, pictured) and Anthem of the Seas (launching next year).

From tomorrow (July 10) Royal’s sales team will be visiting agents with the glasses to highlight the new technology.

According to the line it is an industry first in the way agents are trained.


Ben Bouldin, director of sales, said: “Having fun with our trade partners is always one of the highlights of any Royal Caribbean International campaign.

“We cannot wait to get out on the road and showcase Quantum of the Seas’ industry leading technology and entertainment offering via the innovative Video Glasses with the help of tech guru Jason Bradbury.

“Agents will be able to see these incredible experiences come to life, ensuring that they are in the best possible position to sell all the extras and benefits that come from a sailing in the worlds most anticipated and advanced ship.”

Agents will also receive copies of a dedicated Anthem of the Seas travel guide including details on dynamic dining restaurants, entertainment and a list of the top ten activities onboard.

Speaking about the video glasses, Jason Bradbury said the technology on board the ships was an “absolute game changer for the industry”.

The line recently announced that the ships’ Two70 venue will have screens of 100ft wide behind performers and roboscreens moving as they perform.

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