News

Ban for KLM passenger who ‘mistook door for toilet’

A passenger who was escorted from a KLM aircraft by police on landing and arrested after he tried to open the jet door at 30,000ft claims he mistook it for the toilet.


James Gray was fined €600 by the airline after the incident on an Edinburgh to Amsterdam flight, and was told he cannot fly with KLM for five years.


He said airline staff accused him of trying to open the door of the aircraft, but he insisted he only touched the handle after confusing it for the door to the toilet.


Gray, from Alloa in Scotland, was escorted from the KLM flight from Edinburgh to Amsterdam the moment it touched down at Schiphol airport.


He was taken to a nearby detention centre where he spent the night before he was fined £434 (€600), MailOnline reported.


But when he went to fly home he said KLM staff refused to let him board and said he was banned from flying with them for five years.


He only made it back after a friend paid for him to travel with a rival airline.


Gray said he does not know if he will face any further action over the incident but is adamant he would not dream of opening an aircraft door on purpose.


“I realise the danger of that sort of thing,” he said.


KLM said a passenger had been handed over to authorities due to his “misbehaviour” on board.

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.