News

Survey reveals high use of economy class


ECONOMYclass accounts for 72% of all air business travel worldwide, according to the findings of a new survey.



The first ever American Express Global Travel and Entertainment Management Survey found the use of economy class was even higher in the US, at 81%, but figures for Europe were not available.



Globally, 14% of companies do not permit the use of business-class travel at all but 22% might allow their employees to travel in business class if they are travelling with customers.



The survey also found that a company’s decision over which class its travellers fly is not always determined by the rank of the traveller. Only 51% of companies now assign tickets according to a traveller’s position within the company. Instead, 40% of companies choose the class of travel for their employees according to the length of the trip and 28% book the class depending on the destination to be visited.



The survey’s findings were based on a survey of 611 of the world’s leading global and national companies, across a wide range of industries, in North and Latin America, Europe and the Asia Pacific region.



The majority of respondents, 59%, were based at corporate head office while 28% were based at divisional offices or subsidiaries.


Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.