I read with interest your Analysis (Travel Weekly April 5), where AndrewWindsor of Thomas Cook explained how the company made the redundancies following the merger with Carlson Leisure Group. Andrew described the events of March 10 as being ‘one of the hardest things he has ever had to do’.
The piece went on to tell us in great detail how Thomas Cook had looked after each and every staff member. Giving them career assistance, relocation packages etc. All very commendable. It is a shame that the same professionalism and caring manner was not extended to the regional sales managers, most of whom were unceremoniously dumped on March 22.
Thomas Cook did dress these events up in what was described as a ‘selection process’. However, the criteria for this process was never divulged to us either before, during, or after the event. The way we were all spoken to by these professional caring people also left a lot to be desired.
So Andrew, take over our company, dump most of the original hard-working staff, make loads and loads of money out of this venture. But please don’t insult us further by telling the world that you are doing it in a caring professional manner, because you’re not.
Name and address withheld.