I FEEL I must write concerning an interesting conversation Ihad with an industry colleague recently, and the possible implications that may be effected on my business should what he described become a trend.
It would appear that anti-competition practices are spreading into travel agencies.
My colleague advises me that one carrier said if he continued to deal with a rival airline he would be blacklisted.
In an industry of downward spiralling profit margins and more competition than ever, surely this cannot be fair: it appears to be a totally anti-competitive measure.
Ioften lie awake at nights waiting for the grim reaper to tell me that I can no longer rack certain brochures, or sell certain train services. What next?
Perhaps someone can enlighten me, or should I just give up now and send customers requesting an alternative carrier or service to the multiple down the road?
Name and address withheld