| Journal: TWUK | Section: |
| Title: | Issue Date: 08/05/00 |
| Author: | Page Number: 10 |
| Copyright: Other |
Internet needs upgrading
Howard Frost makes a valid point regarding Web bookings (Travel Weekly May 1).However, Web sites will be able to cope providing they offer real-time reservations.
The challenge is todevelop systems offering alternate availability, orpeople will switch off ifhaving to repeatedly rekey core data.
The other issue is thate-mail is nowhere near as immediate as phone or fax.
A delegate at a recent seminar said he regularly checked his e-mail, at least once a week!
Steve Price
SMP Consultants
Barmby Moor
East Yorks