News

BA creates online travel restrictions guide

Passengers flying with British Airways can check the travel restrictions and entry requirements of any destination the airline flies to.

An interactive map on the airline’s ba.com website has been introduced to provide travellers with the latest rules for inbound and outbound destinations.

The tool brings together the latest information for more than 100 countries, providing thousands of sources, and using millions of data points to stay up to date.

The map will also help customers understand what is needed for their return the UK.

Visitors to the page will be able to explore the globe to see what travel restrictions each country has in place before booking a trip, searching visually by traffic light colour or by typing in their choice of destination.

There is also a tab which allows customers to indicate whether or not they are vaccinated, which will adjust the results.

The new page has been developed is in partnership with global tech company Sherpa.

BA head of digital Jack Smith said: “We know that travel in this new Covid era can feel overwhelming for our customers, and our job is to make their lives as straightforward as possible.

“This new tool, which has been tried and is trusted by our joint business partner, American Airlines, will help people navigate the differing entry requirements, to allow for a smooth booking and travel experience.”

BA’s existing online Covid hub includes information on flexible bookings, testing, how to use a voucher and what the flying experience looks like for those that have not travelled recently.

Share article

View Comments

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.