News

British Airways short-haul Heathrow sales on hold this week

British Airways has extended a stop-sale on short-haul fights from Heathrow until August 8 as the airport attempts to ease disruption during the peak summer season.

Heathrow previously announced it would cap the number of departures at 100,000 per day until September 11, and urged airlines to curtail new bookings to achieve the target.

The Independent cited the example of flights between London and Nice on Tuesday as an example, with tickets available on BA.com only for the Nice-Heathrow leg.

A BA spokesperson said: “As a result of Heathrow’s request to limit new bookings, we’ve decided to take responsible action and limit the available fares on some Heathrow services to help maximise rebooking options for existing customers, given the restrictions imposed on us and the ongoing challenges facing the entire aviation industry.”

Speaking after the announcement of the cap on July 14, the carrier said: “As a result of Heathrow’s request, we will now need to take a small number of additional flights out of our schedule and we will be contacting customers to apologise, advise them of their customer rights and offer options including rebooking or refund.

“We also know that some customers may want to review their travel plans in light of the current travel challenges and have introduced a policy that will allow customers to easily change travel dates so that they have additional flexibility.”

Share article

View Comments

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.