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Jet2holidays extends programme suspension until mid-April

Jet2.com and Jet2holidays have extended the suspension of flights and holidays up to and including April 14.

Last month, the UK’s second largest operator had extended its pause in operations until March 25.

Jet2 said there was “huge pent-up demand” for travel in summer 2021 but the decision to make further cancellations was down to continued uncertainty over travel restrictions in the short-term.

Refunds will be issued to affected customers and Jet2 said it would update independent travel agents whose customers are due to travel from April 15 onwards with further updates.

A spokesperson said: “Due to the ongoing uncertainty and travel restrictions caused by the Covid-19 pandemic, we have taken the decision to extend the suspension of flights and holidays up to and including 14th April 2021.

“Where customers yet to travel are affected by any programme changes, we will automatically cancel their booking with a relevant refund.”

Jet2 championed its refund policy, noting it had returned £1 billion in cash to customers whose travel plans have been affected by programme changes during the pandemic.

“We know that customers and independent travel agents will remember this approach, and the way we have looked after them will play an important part in our long-term strategy,” said the spokesperson who added: “There is huge pent-up demand for our award-winning flights and holidays.”

The operator has holidays on sale for summer 2021, winter 2021-22 and summer 2022.

“We would like to thank our valued customers and independent travel agency partners for their patience and understanding,” the spokesperson added.

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