Passengers hit by disruption after easyJet cancelled hundreds of flights over the past 10 days are reportedly being targeted by scammers,
Fake “lookalike accounts” have been contacting customers who tweeted the airline with a complaint, according to The Independent.
If the passenger responds, the criminals persuade them to send money – often to offshore accounts – on spurious grounds, or ask for bank information.
A Twitter account calling itself @easyJet_t, with an identical logo to easyJet, was closed down after The Independent reported it. A second account has also been reported.
An easyJet spokesperson told the online newspaper: “We are aware of a fake Twitter account purporting to be an official easyJet account.
“We have reported the account to Twitter so they can take any necessary action.
“We advise customers to only follow and engage with our sole official Twitter channel @easyJet – which is identifiable by the gold verification badge for official businesses – for the latest updates or to seek support.
“We also advise customers to be vigilant and not engage with or click on any links from other accounts.”
Twitter warns prospective scammers: “You may not use Twitter’s services to deceive others into sending you money or personal financial information via scam tactics, phishing, or otherwise fraudulent or deceptive methods.”