Heathrow Express has promoted Mark Eastwood to commercial strategy lead.
Eastwood will take up his new role on Tuesday (March 1), having been business development manager for the London-Heathrow rail service since 2018.
Prior to joining Heathrow Express, Eastwood worked across Europe and the Middle East with IAG, developed loyalty schemes with Avios and also led teams at Virgin Atlantic.
He has previously developed distribution relationships for Heathrow Express with brands including Google Maps and JetBlue Airways , and will oversee technology, ticket pricing strategy, marketing, PR and sales & distribution under his new remit.
Sophie Chapman, Heathrow Express business lead, said: “Mark has already made a great contribution to Heathrow Express’ commercial success developing strategic partners for the business across travel, tech and rail.
“I look forward to welcoming him to the leadership team and working together to deliver our commercial strategy and continuing Heathrow Express’ successful recovery post-Covid.”
Eastwood said: “As the travel industry recovers, this is a great time to be drawing attention to the fantastic service Heathrow Express provides.
“I am excited by the challenge of further developing new global partnerships, whilst developing and implementing propositions the post-pandemic passenger expects. “
Eastwood will replace Karan Suri, who moves to a role outside the rail industry.