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Hays Independence Group targets foreign exchange growth

Hays Travel is working with Mastercard to develop a travel money card which will be available to all members of the Independence Group.

The company also introduced an in-house foreign exchange system this year as it targets further growth in currency sales, replacing the previous third-party point-of-sale system.

Beccy Rayner, foreign exchange head of sales, said the new transaction processing system had been “hugely well-received” in Hays branches as she urged IG members to capitalise on forex demand.

She said that adding 270 forex sales for departures in May-September could have added £55,000 turnover for a small or medium sized agency branch, while a large branch could have made £128,000 incremental revenue in the same period based on 630 bookings.

Rayner said the Post Office and large supermarket chains currently dominated the forex market due to “convenience” but said agents were best-placed to offer the service, including buy-back guarantees.

She added: “What could be better than to buy your foreign currency from the person you used to book your holiday and entrusted with your dreams?”

Photo: Bogdan Sonjachnyj/Shutterstock.com

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