The Federation of Tour Operators (FTO) is supporting the Family Safe Holidays initiative designed to create and distribute a missing person poster rapidly across thousands of hotels and resorts worldwide.
Family Safe Holidays, a service developed and launched with ABTA in July 2007, will enjoy a boost in membership with the FTO’s participation.
The scheme offers holidaymakers to opportunity to register their details and upload pictures of their group on www.familysafeholidays.com. In the unlikely event that one of their party goes missing while on holiday, one call to a 24 hour support line will ensure that a missing person poster is created and available for distribution within minutes.
Family Safe Holidays makes up posters from a photo on the holiday party’s free online account with details translated in up to six European languages. Updates may be made at any time should more information become available.
The system distributes an electronic copy of the poster automatically and sends it to key contacts in the resorts. It can also be accessed by, and distributed to, other hotels/resorts, airports, ports, the police and local emergency services as appropriate.
Holidaymakers can also use this service to register securely other important details such as passport numbers, credit card details, insurance policy details, medical conditions and medication. Using their unique registration log in they can access this information when necessary.
FTO director general Andy Cooper said: “Tour operators put the safety of their customers and staff as their top priority, and we are pleased to recommend this added service designed to give rapid and efficient support to help find lost children and adults on holiday.
“We strongly recommend that customers load their details and photographs on to www.familysafeholidays.com.”