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Operators respond to LTE Airways suspension of services

Tour operators are working to provide alternative flights for their customers following the suspension of LTE Airways’ services.


The low cost Spanish carrier suspended its flights today, saying it was having trouble paying its operational costs.


Avro and Cosmos currently has 350 passengers in Tenerife due to return to Birmingham and Glasgow today. They will now be flying on a Monarch Airlines flight to Manchester this evening and will be transferred by coach to their final destinations. Other passengers booked to travel to Tenerife with Avro and Cosmos in the coming weeks will be offered an alternative flight or a refund.


Thomas Cook and TUI Travel also used LTE Airlines and said alternative arrangements would be made.


A Thomas Cook spokesperson said; “Thomas Cook can confirm that it did subcontract a very small part of its flying programme to LTE Airlines and had a limited number of flights out of the UK and Ireland over the course of the next few days.  We have made alternative flying arrangements for those holidaymakers affected today. 


“We are currently working to reprotect the remaining flights affected by LTE’s closure and will inform customers of any changes to their flights as soon as possible.”  


A TUI Travel spokeswoman added: “First Choice and Thomson have a minimal number of passengers travelling with LTE International Airways each week.  Alternative flights are currently being sourced for customers booked to travel on 23 and 30 October 2008 between Norwich and Arrecife (Lanzarote). These customers will be contacted by our customer service team in due course.


“We would like to reassure our customers that as an ATOL bonded company, our holidays are financially protected, including any Thomson or First Choice package holiday incorporating LTE flights.”


 

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