The line expanded its programme for this year following a flurry of applications. Harry Kemble meets the 2020 cohort.
The second year of Carnival Cruise Line’s Fun Ambassador programme saw a flurry of applications from agents.
Members of Carnival’s trade sales team were so impressed that they upped the number of ambassadors from eight to 11.
The group – each chosen for their sense of fun, a passion for cruising and plenty of good ideas – will give the Carnival advice, ideas and feedback and in return get double Loyalty Rocks Club and join an all-expenses paid trip to Ibiza in June.
Here, they explain what drew them to the role.
Beth Hulett, Iglu
“I love the Carnival team and product. I’m looking forward to learning more about the brand and how we can educate and excite our sales teams – both in the office and our homeworkers. I can’t wait to see my first ever Carnival ship!”
Mem Adem, Cruise 1st
“I read all about last year’s Fun Ambassadors in Travel Weekly. It will be a good opportunity to be involved with a cruise line and be part of the machine. I’ve never done anything like this before so I’m going into this with an open mind.”
Sally Walker, Cruise.co.uk
“I applied because of my love of Carnival. I first sailed with Carnival 20 years ago on Carnival Destiny. I was told by former Fun Ambassadors I would be treated like royalty and would be able to do extraordinary things that I would not normally get to do.”
Gemma Buckley, Virgin Holidays
“With Carnival there really is a ship and an itinerary for everyone, whether you want to chill, be active or party. To make our customers’ time on board even more enjoyable, we need direct contact with the line. It is so important.”
Chesney Miller, Barrhead Travel
“I am looking forward to helping Barrhead Travel achieve its best Carnival Cruise Line sales figures yet, and promoting the line internally. Once I’ve experienced Carnival first-hand, I can share my experience with colleagues. I love meeting people from different companies and gaining new insights. I’m excited that I have been given the opportunity to inject my own style of fun and being the face of this exciting cruise line for Barrhead Travel.”
Toni Hill, Cruise 365
“Carnival Cruise Line is amazing. It literally does what it says on the tin. If you want to go on holiday and experience a great atmosphere and great food then that is what Carnival is. I think the UK market is missing a trick with Carnival. It ticks every box.”
Joseph Walker, Bolsover Cruise Club
“I wanted to be part of an exciting brand. Another big incentive was sharing the fun experiences on offer with other agents. I’m looking forward to bringing Bolsover Cruise Club and Carnival closer together, increasing sales within Bolsover Cruise Club and giving feedback to Carnival at our board meetings.”
Pictured: Danielle Kerton, Carnival Cruise Line
Jessica Hartley, Vision Cruise
“In my role I look after everything to do with Carnival from a marketing point of view. I feel like I’m in the best position to provide feedback and improve the process of booking Carnival for my colleagues. I also saw everything that last year’s Fun Ambassadors did and wanted a piece of the action.”
Kal Sindhu, Travelbag
“I wanted to share my experience with others, engage with Carnival and be part of a team. I’m most looking forward to seeing the ships and learning about the future plans. I’ve been involved in Carnival events previously and have enjoyed the fun on offer.”
Greg Hill, Cruise118
“The Fun Ambassador programme shows Carnival appreciates the input from travel agents. I’m looking forward to experiencing my first Carnival ship, the fam trip to Ibiza and building relationships with the Carnival team.”
Jed Wakefield-Coombes, Spear Travels
“As a Fun Ambassador, I want to increase my Carnival knowledge and gain skills to promote Carnival. I knew Carnival would offer a fun experience – and I’m always up for a bit of fun! I’m looking forward to raising awareness about the Carnival band and increasing sales at Spear Travels… and the fam trip to Ibiza.”
More: The Interview: Carnival Cruise Line UK sales boss champions value of travel agents