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Marella Cruises extends sailing cancellations

Marella Cruises is extending the cancellation of all cruises until at least August 27.

The Tui brand blamed ongoing travel restrictions following the Covid 19 pandemic.

The line also confirmed that Marella Discovery will no longer sail the summer season with all itineraries from Palma cancelled until October 31.

A ‘90s v 00s Electric Sunsets’ themed cruise by Marella Explorer 2 from Newcastle on September 5 will also no longer go ahead.

Passengers affected by the extended cancellations will receive a refund credit and up to 10% incentive of the total value of their booking, or they can request a cash refund via an online form on the Tui website.

“All customers should have their refund credit and booking incentive within four weeks of receiving their cancellation email,” the company said.

The line is also extending its free amends policy so customers sailing in September and October on Marella Explorer or Marella Explorer 2 can amend their cruise free of charge before July 31.

This means they do not have to pay until closer to their new departure date.

Ship affectedHomeportDates affected
Explorer 2Ex UK / Port of Tyne31 Jul-27 Aug 2020
Explorer 2Ex UK / Port of Tyne05-Sep 2020
ExplorerCorfu31 Jul-27 Aug 2020
DiscoveryPalma31 Jul-31 Oct 2020

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