JetXtra told to remove Atol badge from website

Fledgling charter carrier continues to fall foul of the Civil Aviation Authority (CAA) for claiming the regulator has told it there is a problem with issuing Atol cover for flights under the JetXtra name.

The carrier, which plans to launch flights from Humberside airport this summer, put seats on sale a fortnight ago but halted taking bookings at the weekend on CAA orders.

JetXtra’s site had been displaying the Atol logo of partner CTT Group, alongside a claim that all sales are Atol-protected, but this has now been removed.

The CAA confirmed it is considering an application to extend the CTT Atol cover from a mere 620 passengers this year to about 9,000 for the period June to September.

However, a CAA spokesman said: “We have asked that JetXtra remove references to Atol from its website.”

A statement on the would-be carrier’s website yesterday said: “ was originally advised it was able to sell up to 620 holidays under the CTT Group Atol, pending an increase to the number.

“However, and CTT have been told to stop any further bookings until the CAA have approved the request to increase the number of passengers protected. CTT Group has also been informed that while the name is in contention, it cannot be added to the Atol licence of CTT Group.”

The CAA denied this. The CAA spokesman said: “We have not told them that. It is not the name JetXtra that is in contention.” Regional carrier has previously written to expressing “legal concerns” about its name.

JetXtra insists the halt in trading is temporary. The CAA said: “We hope to have this sorted out in a week or so. But the first step is to ensure the website is not misleading anyone.”

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