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Ace Academy launches cruise lines’ own modules

The Association of Cruise Experts has launched the next phase of its Ace Academy, with Fred Olsen and Crystal adding their own learning modules.

The two modules from cruise lines Fred Olsen and Crystal are now live, with training from Avalon, Hurtigruten and Hapag-Lloyd Cruises set to join the academy from early December, and others are expected to join in the future.

The cruise lines have created the modules exclusively for Ace travel agent members, to give them an insight into their cruise products, ships and experiences.

Adele Fitzpatrick-Foster, head of membership services at Ace, said: “We used to have cruise line training on our previous website”, explaining that it was a useful way for agents to learn about cruise lines they were not so familiar with.

“We found they were really well used,” added Fitzpatrick-Foster.

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