MysteryShopperA family with two children under nine would like a week-long cruise during the easter holidays. they don’t mind where they go, as long as the ship is packed with child-friendly facilities and food. Budget: £5,000.

Click here to read the full article and to see how to score 100%.



I had a look at this website first, which was professional and informative, though a little text-heavy, before speaking to a really enthusiastic agent.

She quickly cottoned on to my biggest priority – finding a family-friendly ship – and suggested Carnival straight away.

I received a quote by email of £4,789 for an inside cabin on Carnival Liberty sailing for seven nights around the Caribbean, flying from Heathrow on March 30 with a night at the Miami Hyatt before embarking the next day.

She followed this up with a phone call to check I had everything I needed and offer alternatives in the Med – a polite way to try and close the sale – and other than a little more detail about the ship or a link to the website, the information was pretty comprehensive.

All in all, the whole process was hassle-free and resulted in a good recommendation.