The Supreme Court today ruled in favour of Thomas Cook by rejecting an appeal by a disabled passenger who was fighting for damages from the operator.
The case followed the Court of Appeal dismissing a claim for damages against Cook from wheelchair user Christopher Stott over his treatment on a flight from Greece.
Dismissing the appeal the Supreme Court judged that Stott was treated in a “humiliating and disgraceful” manner by Thomas Cook.
But the court ruled that damages could not be awarded for “injury to feelings”.
The Equality and Human Rights Commission supported Stott’s appeal to the higher court, claiming the Court of Appeal ruling meant that disabled passengers cannot seek compensation from an airline if they are discriminated against during a flight.
Stott was told at the departure gate from Zante to East Midlands in 2008 that he would not be sitting next to his wife, despite booking and confirming seats together because he needed her support during the flight.