Many thanks to John Dixon of Prestige Holidays (Travel Weekly Letters June 21) on his words of advice on how my company should support independent agents.
To think that I thought Cadogan was doing rather well!Clearly the fact that we only managed to take 1,200 agents on educationals last year, entertained a further 2,600 at roadshows, clocked-up 2,400 visits to agencies, have 1,600 travel clerks in our Privilege Club, spent more than £40,000 on 50:50 advertising, gave commission of 12%-18% and helped 300 agents with their personal holidays does not cut much ice with him.
I will not bother to list all the trade awards Cadogan received last year, but let us say that Iam considering appointing a full-time polisher to keep them shining.
But having humbly considered John’s advice, I would ask him to take a bit in return. When it comes to Prestige’s booking forms, it might be a good idea if the company withdrew the names and addresses of three travel agencies which appear on them – particularly as they are owned by Prestige. That could easily annoy agents in general.
Just a helpful thought.
Gary David
Managing directorCadogan Holidays
Southampton