“The role of the retail travel agent of the future depends on the agents. If you don’t get on-line you are off-line. If you don’t get with it you will soon become dinosaurs.”
John Morse, managing director, ATC.
“There are threats to agents but they can turn those threats into opportunities.”
JackieKelly, tourism minister.
“Technology gives us the opportunity to educate the travel trade. Unless agents get behind the changes they will miss out.”
Bill Calderwood deputy, managing director, ATC.
“Our industry has already proven itself one of the most innovative and professional in the world and we’ll build on that reputation by setting new benchmarks in the use of Information Technology to improve customer service and convert our status asthe world’s dream destination into actual holiday bookings.”
Jackie Kelly again.