Jet2holidays plans to bring back its resort flight check in service from May 2023.
The option allows holidaymakers to check in their bags at the hotel on their day of departure, leaving them luggage free for the rest of the day and at the airport.
Prior to the pandemic, the service was offered in 10 destinations, but it was suspended in 2020 as the company was unsure when travel restrictions would be lifted.
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Chief executive Steve Heapy told Travel Weekly the service would be brought back due to its “popularity” with both customers and hotels, and he hopes to see it return from May next year.
“We stopped it during the pandemic because we didn’t know how long hotels were going to be closed and how long the restrictions were going to last,” he said.
“It will be a lot of work to bring it back because we have to get permission from each country’s version of the Civil Aviation Authority (CAA) so that will take time.
“But it is definitely something we want to bring back because people loved it. We had customers book a particular hotel because it was a service it offered.
“Hotels told us they had higher customer retention when they offered resort flight check in so it was clearly popular.”