Tui Airways passengers told to take their own food and drink on flights

Passengers on many Tui flights will have to take their own food and drink on board due to staff shortages at its catering supplier.

Tui Airways short- and mid-haul flights will be affected “over the coming days”, the company said on Friday night.

“We can confirm that unfortunately due to staff shortages with our catering supplier, there may be limited food and drinks services available on board,” Tui UK and Ireland said.

“Customers may therefore want to bring their own food and soft drinks onboard – no alcohol permitted. Any soft drinks over 100ml will need to be purchased after you have passed through security.”

The disruption does not affect long-haul flights to Aruba, Costa Rica, Cuba, Dominican Republic, Jamaica, Mexico, Orlando and St Lucia. Tui pledged that meal services on these flights will continue to operate as normal,

“Please be assured we are continuously monitoring the situation and working closely with our suppliers to limit the impact to the onboard service for our customers,” the operator added. “We are directly contacting all customers impacted. We’re very sorry for any inconvenience caused.”

MoreTui adds Cancun as second long-haul destination from Doncaster Sheffield

Tui to offer day-before bag drop services at Gatwick and Manchester

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.