News

Azamara cancels all sailings to June 30

Azamara has extended its suspension of sailings until June 30.

The three-ship line, which was recently acquired from Royal Caribbean Group by Sycamore Partners, had previously paused operations until the end of April.

It said: “As the world continues to confront the many challenges resulting from Covid-19, our primary goal continues to be a healthy return to service for our guests, crew and the communities we visit.

“In order to ensure the most effective initiatives are in place for a healthy return to service, Azamara has taken the decision to extend the suspension of global operations for all sailings departing on or before June 30, 2021.”

Speaking on a Travel Weekly webcast recently, Azamara president Carol Cabezas insisted the line would not rush to return to service at the expense of the experience customers expect.

She added: “We don’t want to sacrifice what we’re about just in order to operate a sailing. It’s not the experience people are coming to us for.”

Guests with affected sailings have three options – accept a 125% future cruise credit to book a cruise by April 30, 2022 for departure before September 30, 2022; “lift and shift” the booking to a 2022 equivalent within four weeks of original sailing date; or request a full refund by May 20.

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.