Eagle Travel has switched to become a member of Advantage Managed Services (AMS) following management changes at the agency.
The travel agency has transferred across from being a standard member of The Advantage Travel Partnership to support its future plans and allow co-owners Sue Alexander and Carole Forth to take semi-retirement while sales director Charlotte McGennity steps up to lead the team.
The move means the Bedford-based agency will have access to Advantage’s bespoke AMS back office systems and the support of its dedicated finance team to manage all its supplier payments.
Alexander, managing director, said: “Joining AMS has allowed us to enhance operational efficiency and future-proof our business. We look forward to this new chapter, continuing to provide our clients with the highest level of service while leveraging the advantages of AMS to drive growth and efficiency. “
Alexander joined the agency in 1994 and alongside Forth took ownership of the agency in 2013. McGennity has been with Eagle Travel for nine years and in the travel industry since 1998.
The boutique style agency offers tailormade and luxury holidays including worldwide cruises, rail journeys, UK tours and beach breaks.
Kelly Cookes, chief commercial officer at Advantage, said: “We look forward to working closely with Eagle Travel during this exciting new chapter and wish Charlotte every success in her new role. They are revitalising the back office and now operating under new leadership so that the two owners can take a step back, exciting times ahead.”