Fred Olsen Travel hosted GoCruise & Travel Franchise members and business partners at a Christmas party and conference day recently at Coombe Abbey Hotel in Coventry.
The event on December 6 was attended by 87 guests including franchise members, business partners and Fred Olsen Travel head office staff.
The agency said it reflected the company’s strategy of “putting customers at the heart of everything they do”.
Presentations by trade partners helped agents to prepare for the upcoming wave season and there were business updates, along with games, a gala Christmas meal and evening entertainment.
Colin Martin-Weekes, GoCruise & Travel Franchise general manager, said: “This was such a fun event and we would like to thank everyone for making it so special and for taking time out of their businesses to spend time with us, allowing us to connect and move forward into 2024 with our key strategy pointers in place.
“We are incredibly grateful to all our partners for looking after what we have already built together and for putting our customers at the heart of everything we do – together we really are stronger.”
Attendees also celebrated the fact that, for the second consecutive year, GoCruise & Travel has been recognised in the HSBC Elite Franchise Top 100 UK Awards, recognising excellence in the franchise community.
Pictured from left: Tricia Birmingham, tour operations director at Fred Holidays; Laura Wilson, business development manager, Fred Holidays; Becky Henderson, GoCruise & Travel; Lorraine Brown, operations manager at Fred Olsen Business Travel; and Lisa Lightly, business development manager, GoCruise & Travel Franchise.