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Third Scottish Hays Travel franchise branch opened by John Stewart

A third Scottish Hays Travel franchise branch has been opened by owner John Stewart.

The outlet in Cupar joins agencies in Dundee and Broughty Ferry trading under the Hays Travel name.

The opening in Crossgate comes after calls for the expanding town of Cupar to have its own travel branch, with other local agencies having closed in recent years.

Stewart said: “We have spent the last two years trying to secure the perfect location for an additional branch and Crossgate was the answer. 

“Word has spread quickly and the reaction in town is extremely positive – it has exceeded my expectations.

“It is clear to see that a travel agency has been greatly missed in Cupar, which is why we want to give back to customers. As well as many supplier opening offers, all customers who book a holiday or buy currency in our new store between our launch day on 14 September and 12 October 2024 will be entered into a draw to win a free cruise for two from Dundee.”

Hays Travel Cupar will be managed by Susan Welham, who grew up in the town and who has a decade-long travel career behind her, having formerly worked at Hays Travel’s Glenrothes and St Andrews branches. She was also assistant manager of Hays Travel’s Dundee branch.

One week after Thomas Cook collapsed in September 2019, Stewart acted quickly to establish John Stewart Travel and soon met with John and Dame Irene Hays, who agreed for John Stewart Travel to own and operate Hays Travel Dundee as a franchise starting from November that year.

Hays Travel retail director Jane Schumm adde: “John has been a valued member of the Hays Travel family for nearly five years, and it is a privilege to watch his franchise portfolio grow from strength to strength. 

“Hays Travel Cupar will be in trusted hands, made even stronger by store manager Susan and her extensive travel experience.”

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