A specialist business travel agency has won 13 new clients across multiple industry sectors in the first quarter of the year.
The deals secured by Good Travel Management represent a combined projected future spend into millions of pounds despite uncertainty surrounding when travelling on business might recommence as travel restrictions are gradually lifted.
The Hull-based TMC, which specialises in the SME, marine and offshore sectors, has also re-signed many existing clients on extended contracts as they make plans for a safe return to travelling on business.
Sales manager Sarah Walton said: “Before the Covid-19 pandemic some companies had been booking their travel themselves. However, post Covid-19 it is much more complex due to continually changing travel restrictions, regulations and reduced flight operations.
“Brexit has also added to the complexity due to changes to country entry and visa requirements. Our clients recognise that they need expert guidance and flexible, proactive, support from a travel management company.”
Managing director Kevin Harrison added: “We’ve used the last six months making changes to the leadership and ethos of our customer engagement to ensure we adopt a consultative approach.
“Along with the change to our financial models, this has resulted in our most successful period of customer implementation and retention for some years and it’s great to see organisations so willing to engage with us.”
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