Gray Dawes Travel is expanding its global presence by starting operations in the US following expansion into Australia last month.
The launch in the US enhances the TMC’s services to existing international clients as well as opening new global markets.
Michel Botbol is named as chairman of the board (North America) and Carolann Martini as chief customer officer.
Botbol joins Gray Dawes from Frosch, prior to that he was at Ultramar Travel Management, while Martini moves from TakeTwo Travel Solutions where she was executive vice president.
Group chief executive Suzanne Horner said: “Michel and Carolann’s appointments are just the beginning of our expansion into the Americas; we have even more exciting news to share very soon.”
She described the move into the US as the next step in a global growth plan and “closes the circle on our unique service delivery strategy”.
Horner added: “Out of hours, for example, is simply no longer a thing for Gray Dawes; we are now always on – there for our clients, where they need us, when they need us.
“And with a shared technology platform across the entire Gray Dawes operation, our clients will enjoy a seamless personal service as we follow the sun from the UK to Australia to America.”
Botbol said: “With so much corporate consolidation happening in the US, there’s a fantastic opportunity for us to fill the void of delivering a genuine high-touch service on a global scale.”