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Journal: TWUKSection:
Title: Issue Date: 25/09/00
Author: Page Number: 36
Copyright: Other





quotes

“The people here today represent half a billion pounds worth of turnover for business travel.”

BTI managing director Mike Platt

“It’s not zero commission. We are still paying agents.”

British Airways head of sales UK and Ireland Tiffany Hall on the new payment structure

“As far as agency agreements go, rebates don’t work any more. Travel is now becoming a cost centre which is not being budgeted for. Who’s going to pay for it?”

BTIhead of client finance Nigel Bourke

“I’m personally disappointed because I feel BTI is ready and personally I’m wanting to go on with it.”

BTI UKchief executive officer David Radcliffe on the delay of BA’s new scheme

“The key focus is building brands to deliver service and quality.”

Forte sales director for UK and Ireland Danny Barranger

“Travel managers have had to become as good as your finance managers to deal with travel and they need a crash course in technology.”Hogg Robinson sales and marketing director Chris Fry



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