Lunn Poly adds direct booking to Internet site

Lunn Poly adds direct booking to Internet site

LUNN Poly has added direct bookings to its Web site and increased the range of holidays sold on-line.

Customers can now book holidays from winter and summer sun brochures offered by Thomson, First Choice, JMC, Airtours and Kuoni. There are also links for specialist operators such as Crystal Holidays.

Launched in March, the site had concentrated on late deals with Internet users told to contact call centres or agents once they had made their choice.

Thomson Travel Group (UK Distribution) new media director Paul Kendrick didn’t believe the move would affect its high-street business or call centres.

He said: “It is very much complementary. If we don’t do it one of our competitors will.

“Ideally we want to see the Internet, shops and call centres fully integrated.

“We’re nowhere near that, but will be working towards it as we go into 2001.”

Work to replace viewdata systems with a new Web-based booking system across all branches is expected to start being rolled out from early summer, he added.

Web wise: Lunn Poly claims high-street business will not be affected