COSMOS is due to make an announcement on Monday on a series of changes
at the operator.
Speculation has focused on the future of sales and marketing director
Paul Riches and purchasing director Kieran Tobin.
Product director Danny Talbot is also thought to be having a change of
role.
The shake-up comes after a controversial marketing campaign in January.
Cosmos produced two identical brochures, one distributed through Travelcare
featuring prices at low prices with no discounts and the other containing
higher prices and distributed through multiples with discounts available.
In January, Cosmos saw a downturn in sales through the multiples after
the introduction of this policy (Travel Weekly, January 15).
“Tour operators without their own retail chains are coming under
increasing pressure,” said a source. “They are having to pay high
commissions for sales and do not have guaranteed backing during crucial booking
periods.”
A Cosmos spokeswoman said an announcement will be made on Monday but
declined to comment further.